Read about the challenges and the solutions our clients implemented to overcome their obstacles. We worked with these clients to guide them and advise them on their journey to success.
Your Agency may be facing similar challenges and we may be able to help.
Having considered themselves a “full service” agency for many years, this New York based agency needed to rethink their niche and their service offering. They had taken a critical hit with the loss of a primary client which their business’ bottom line had relied upon for years. We provided the expertise for in-depth reporting , enabling them to clearly determine which services were most profitable, as well as which they enjoyed the most. This allowed for the agency to better position themselves to prospect clients in this industry and service niche. Promoting those higher value services resulted in a 18% increase to gross profit margin.
Become a Change Agent
Improvements are not always linear, and most agency owners say that they have had to learn may hard lessons on their growth journey. We help our clients avoid as many speed bumps as possible on their path to success.
Leverage our experience working with agencies of varying sizes and learn from our many years of knowledge in the industry.
What They Accomplished
In an 18-month timeframe they saw a 16% increase in Gross Profit, an astonishing reduction in administration time of billable staff to only 8%, freeing up huge portion of billable time. As a result, an 807% increase in profit has placed the client in its best position for the future to deliver for the company and clients alike.
Many agency owners are so busy working on client and administrative work that they can no longer focus on their business. This is why you have the ups and downs of the business.
When you have time the owner focuses on business development, when working on those new clients the sales efforts stop. Creating the feast and famine cycle. Scalable operations that are not reliant upon the owner are key to sustainable and continued growth.
Quick initial actions provided the breathing room for the agency to develop a reformed sales pipeline, and for comprehensive analyses of inefficiencies and profitability to be developed.
Through project costing and budgeting improvements gross profits increased by 36%. The culmination of reinvestment and a refined marketing strategy resulted in a 613% increase to net profit and over $1.5M in profit per partner.
Value Based Pricing
Agencies often provide amazing ROI for their clients, but when it comes to billing what is fair for their services, things don't necessarily go to plan. We hear frequently that agencies feel that they are getting beat-up on price.
With a few simple tactics this agency client was able to close $3M in sales in just 90 days with greater AHE than ever before.
Vision and Alignment between owners of the business is key to consistent growth. When starting with this client, they did not envision the same goal.
We worked with them to align their vision so that they would be propelling the business towards a common goal. Once they had the vision and the tools to manifest their vision, they were able to accomplish it.